Shipping + Delivery
At Atlas + Co, we ship swiftly and securely using Australia Post.
Here's what you need to know.
Dispatch
Orders placed before 1pm AEST ship same day.
Engraved products are made to order. Please allow up to 5 business days for orders containing customised items to be dispatched.
Shipping Rates
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Standard Shipping: Flat rate of $6.95 Australia-wide.
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Express Shipping: Need it sooner? Upgrade to express at checkout for $9.95.
- Free Standard Shipping: For Australian orders over $100
Delivery Times
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Standard Shipping: Estimated 2–7 business days once your order has been dispatched, depending on location.
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Express Shipping: Usually arrives within 1–3 business days after your order has been dispatched.
Shipping Method
All orders are sent via Australia Post, ensuring reliability and tracking.
Tracking Your Order
Tracking details will be sent via email as soon as your order ships, so you can follow it every step of the way.
Shipping FAQs
We aim to dispatch all orders within 24 hours of purchase. Orders placed by 1pm AEST will be shipped the same day. Orders placed on weekends or public holidays will be shipped the following business day.
Once your order is on its way, you’ll receive an email with tracking details from Australia Post. You can also log into your account on our website to check your order’s progress.
At this time, we only ship within Australia, but stay tuned as we explore international shipping options in the future.
If no one is available to receive your parcel, Australia Post will leave a card with collection instructions for your nearest post office. If you’ve opted for Safe Drop, the parcel may be left in a secure location.
Absolutely! You’ll have the option to select express shipping at checkout for faster delivery.
We rely on Australia Post’s trusted service, but if your parcel is delayed or lost, please contact Australia Post directly with your tracking number. Need further assistance? We’re happy to help via email or live chat.
Need help?
We are here to assist you Monday to Friday, 9:00am - 4:00pm AEST.
📧 Email: hello@atlasandco.com.au
💬 Live Chat: Available during business hours
📩 Contact Form: Click here to get in touch
$6.95 Flat Rate Shipping
Express Post upgrade available. Free shipping orders over $100
Flexible Payment Options
Paypal, Afterpay and Klarna available
Easy 30 Day Returns
Return within 30 days for exchange or refund
Same Day Dispatch
Order before 1pm for same day dispatch